Privacy Policy

Effective Date: 01-01-2024

Lightbells Technology Pvt Ltd ('we,' 'us,' or 'our') values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data. Lightbells Technology Pvt Ltd is the parent company and provides technical services to Brightbells LLC.

1. Information We Collect

We collect information to provide a seamless experience for users (students and teachers) on our platform. The types of information collected include:

Personal Information: Name, contact information, and email address necessary for account creation and class scheduling. Payment information is directly handled by third-party processors.
Usage Data: Information about your interaction with our platform, like IP address, device type, and pages visited, used by third-party tools like Google Analytics. We do not store this data in our system.
Teacher Profile Information: Additional details provided by teachers, such as qualifications and certifications.

2. How We Use Your Information

Provide and Improve Services: Facilitating registration, processing payments, managing scheduling, and enhancing user experience.
Communication: Sending updates on classes, services, or policy changes. We may also use your email to respond to inquiries.
Marketing: With consent, we may send you promotional offers and newsletters. You can opt-out anytime.
Compliance and Security: To meet legal requirements and protect the platform from unauthorized access.

3. Sharing Your Information

We do not sell or rent your data. We may share it with:

Service Providers: Third-party vendors for payment processing, analytics, and platform maintenance under confidentiality agreements.
Legal Authorities: To comply with legal obligations or in response to lawful requests by public authorities.

4. Data Retention

We retain your data as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Usage data may be retained for a shorter period unless required for security or legal purposes.

5. Your Rights

Access: View your personal information held by us.
Correction: Rectify inaccuracies in your data.
Deletion: Request data deletion, subject to legal restrictions.
Withdraw Consent: Revoke consent for data processing where applicable.

To exercise these rights, please contact us at [Support Email].

6. Security of Your Information

We employ security measures to safeguard your data. However, no internet-based service can guarantee absolute security, and we are not liable for unauthorized access beyond our control.

7. Cookies and Tracking Technologies

We may use cookies to enhance user experience, analyze usage, and deliver personalized content. You can manage cookies via browser settings, though this may impact website functionality.

8. Changes to This Privacy Policy

Lightbells Technology Pvt Ltd reserves the right to update this Privacy Policy. Significant changes will be communicated through email or prominent website notices. Continued use of services after updates indicates acceptance of the new terms.